FAQ

A good eco nappy should be better for our environment, but it must also be high performing. Whilst being kinder to our environment, a good eco disposable nappy should be highly absorbent, soft and comfortable, breathable, and chemical free. Good eco nappies should keep your baby’s skin dry, thus keeping nappy rash at bay.  

There are many types of eco-friendly nappies available in the market. Look for the following key features when shopping for disposable nappies: 

Biodegradability: nappies that are designed to break down naturally in the environment, reducing their impact on landfills, making them the sustainable option. 

Bamboo Nappies: Nappies made from bamboo fibers, superior absorbency, breathable and softer on baby’s skin and is a renewable and biodegradable resource. Bamboo nappies are better for the environment. 

Chlorine-Free and Non-toxic nappies: nappies that are made without the use of chlorine and other harmful toxins is key to reducing the impact of harmful chemicals on the baby and on the environment. 

Cuddlies offers the full eco-friendly product range to suit your family’s nappy changing needs. With Cuddlies, you are bound to find the best eco nappy and the most sustainable water wipes in Australia.

When selecting eco-friendly baby wet wipes, look for the following key factors:

1. Material: Choose wipes made from natural, biodegradable materials like bamboo, which break down more easily in landfills compared to synthetic options.
2. Ingredients: Opt for wipes that are free from harsh chemicals, fragrances, and toxins. Look for wipes made with purified water and gentle, plant-based extracts to ensure they’re safe for your baby’s delicate skin.
3. Certification: Check for eco-certifications, such as biodegradable or compostable labels, to ensure the product meets environmental standards..
4. Brand Values: Choose brands, like Cuddlies, that are committed to sustainability and transparency in their manufacturing processes.

Yes! Cuddlies bamboo water wipes are biodegradable and Compostable. They are made from sustainable bamboo fibers, which break down naturally over time. Under the right conditions, these wipes can decompose in as little as 100 days, making them a better choice for the planet compared to traditional synthetic wipes.

Additionally, our wipes are:

• 100% bamboo
• Compostable (in home or commercial composting)
• Made with 99.7% water and free from harsh chemicals, ensuring they’re safe for your baby and the environment.

When home composting, it’s important not to compost wipes with fecal matter if the compost will be used on vegetable beds. While Cuddlies bamboo baby wipes are compostable, human waste may contain harmful bacteria that could contaminate food crops. For safety, compost soiled wipes separately for non-edible plants or dispose of them responsibly. 🌿

Choosing our biodegradable wipes helps reduce waste and contributes to a more eco-friendly lifestyle for your family. 🌱

Conventional eco nappies can take anywhere from 3 months to 5 years to decompose, depending on the materials used and the environmental conditions.

Nappies made from natural fibers like bamboo, such as those offered by Cuddlies, tend to break down much faster than traditional disposable nappies, which can take up to 500 years to fully decompose. Cuddlies eco nappies are made of 90% biodegradable material that decompose within 100 days, when disposed correctly.

Cuddlies is proud to be Net Zero Certified by Safe Cosmetics Australia, reflecting our commitment to sustainability and eco-friendly practices. Our bamboo eco nappies and wipes are not only gentle on your baby’s skin but also designed to minimise environmental impact. This certification ensures that our products meet the highest standards for safety, and sustainability, giving parents peace of mind knowing they’re choosing safe, responsible products for their babies and the planet.

Choosing Cuddlies bamboo eco nappies not only provides your baby with comfort and protection but also significantly reduces your environmental footprint by ensuring the nappies decompose much faster than traditional alternatives.

We don't recommend home composting of nappies.

Why?

Fecal matter can get mixed with your home compost for food gardens / plants that may be eaten. Human waste is filled with bacteria and other pathogens that may spread disease, and the typical at-home compost pile doesn’t get hot enough to kill these organisms.

Cuddlies Eco Water Wipes can be composted provided they do not contain fecal matter.

Cuddlies eco nappies are made of all the good stuff! Instead of plastic and chemicals, we use natural, sustainable materials like bamboo, which is soft, breathable, and super absorbent. Bamboo is also naturally hypoallergenic, making it perfect for sensitive baby skin.

So, with Cuddlies eco nappies that are Australian Certified Toxic-Free®, you’re not only keeping your baby dry and comfy but also doing a little something awesome for the planet. It's like wrapping your baby in eco-friendly love! 🌱👶💚

Cuddlies Eco nappies are made from:

• 100% Bamboo Top Sheet
• 100% Bamboo Back Sheet
• Leakage Guard Cuffs: Spandex Hydrophobic Non-woven
• Top sheet liner: Natural Aloe Vera
• Absorbent Core: 100% Plant-based Chlorine-free wood pulp
• Premium Sumitomo SAP
• Waist band and tabs: Non-woven composite film
• Material certified by the FSC®. FSC is the world’s most trusted mark for sustainable forestry.
• Responsibly made & independently tested and certified STANDARD 100 by OEKO-TEX®, CE, BRC, SGS.

Cuddlies Eco Nappies are made free from:

• No Chlorine Bleach
• No Fragrances
• No Lotions
• No Phthalates
• No Parabens
• No Ink or Dyes
• No PVC
• No TBT
• No Other Nasty Toxins

Check out our nappies product pages for more details.

Cuddlies products are shipped in 100% recyclable cardboard material, including our nappy boxes.

The nappy box inner-liner is made using d2w material, which biodegrades into water.

Our Nappies and Wipes are Made Safe, Allergy Certified and Australian Certified Toxic-Free®

Toxic ingredients are not okay with us. Unlike conventional nappies and baby wipes, Cuddlies products contain no synthetic dyes or harsh chemicals that can irritate your baby's delicate skin.

Many common nappies use chlorine bleach, which leaves behind harmful dioxins—dangerous toxins linked to serious health issues. At Cuddlies, we use 0% chlorine bleach in our nappies! For the best results, change nappies frequently, keep your baby’s skin clean and dry, and apply nappy cream as needed. With Cuddlies' silky-soft, breathable bamboo nappies, your baby will stay healthy, happy, and comfortable.

We prioritise your baby’s safety, which is why our bamboo water wipes are made with the purest, safest ingredients. Infused with purified water and natural, plant-based extracts, our wipes are free from harsh chemicals, alcohol, fragrances, and synthetic additives. This makes them gentle on sensitive skin, ensuring your baby stays clean and protected without irritation. With Cuddlies water wipes, you can trust that every wipe is safe, soft, and completely non-toxic!

Absolutely! Eco nappies aren’t just better—they’re a game-changer for both your baby and the planet! Made from natural, biodegradable materials like bamboo, eco nappies are super soft, breathable, and perfect for sensitive skin. They keep your little one dry and comfy without any of the nasty chemicals you may find in conventional nappies. Plus, they break down much faster than traditional disposables, so you're helping reduce landfill waste with every change.

In short, Cuddlies bamboo nappies are better for your baby, better for the environment, and better for your peace of mind. Who wouldn’t want that? Eco-friendly, baby-approved—what’s not to love? 🌍👶

As bamboo is a natural organic fabric, it is inherently antibacterial, hypoallergenic, anti-fungal and breathable; making the presence of bacteria, odours and rashes much less likely.

It is one of the fastest growing plants in the world, making it a sustainable resource for manufacturing. Bamboo is one of the most renewable, sustainable, and eco-friendly materials. Isn't mother nature amazing?!

We use 100% bamboo viscose fibers made from responsibly sourced FSC certified material, which makes Cuddlies nappies and wipes the softest, yet high-performing and absorbent. 

Nappies and Wipes made from natural materials like bamboo are better for newborns and toddlers alike.

Yes, baby wipes can be safe for your little one, but it’s essential to choose the right ones. Look for wipes that are free from harsh chemicals, fragrances, and synthetic additives, as these can irritate your baby’s sensitive skin. Cuddlies bamboo water wipes are a great option—they’re made from natural, biodegradable materials and contain purified water and gentle, plant-based ingredients, ensuring they are safe and effective for cleansing. By choosing high-quality wipes, you can keep your baby clean and comfortable without compromising their skin health.

When looking for safe nappies, it's important to choose options that are
gentle on your baby’s skin, free from harmful chemicals, and environmentally friendly. Cuddlies bamboo eco nappies are a top
choice for safety-conscious parents. Here’s what makes them stand out:

1. Hypoallergenic:

Cuddlies nappies are made from bamboo, which is naturally hypoallergenic and perfect for babies with sensitive skin. They are free from harsh chemicals (zero use of Chlorine bleach), fragrances, and dyes, reducing the risk of skin
irritation or allergic reactions. Cuddlies nappies are rigorously tested to meet these high safety standards.

2. Eco-Friendly Materials:

Bamboo is a sustainable, biodegradable and a naturally antibacterial material that’s gentle on the skin and better for the environment. These nappies are free from toxic chemicals found in many traditional disposable nappies.

3. Certified for Safety:

Cuddlies nappies are manufactured to meet the highest safety standards, ensuring they are a safe and reliable option for your baby. They are Made Safe, Toxic-Free, Allergy Certified, Cruelty Free and Vegan Friendly as certified by Safe Cosmetics Australia.

By choosing Cuddlies bamboo eco nappies, you can feel confident that you’re using one of the safest, most eco-conscious options available in Australia, keeping your baby comfortable and protected.

The best nappies for night time and preventing leakage are those that offer superior absorbency, a secure fit, and leak-proof barriers. For parents looking to keep their baby dry through the night, Cuddlies bamboo eco nappies are an excellent choice. Here’s why:

1. High Absorbency:

Bamboo nappies are naturally more absorbent, making them ideal for overnight use. They can hold more liquid, keeping your baby dry and comfortable longer.

2. Leak-Proof Design:

Look for nappies with strong leg cuffs and waistbands to prevent leaks. Cuddlies nappies feature a snug yet flexible fit, designed to minimise gaps and prevent night time leaks.

3. Soft and Breathable:

Bamboo is not only absorbent but also breathable, helping to prevent nappy rash and skin irritation during longer periods of wear, such as overnight.

4. Durability for Longer Wear:

The ability to retain moisture without sagging or losing shape makes bamboo nappies more durable for overnight use, reducing the need for middle-of-the-night changes.

By choosing Cuddlies bamboo eco nappies, you ensure your baby stays dry, comfortable, and free from leaks during the night, making
them the perfect solution for a good night’s sleep for both baby and parents.

• Open the nappy and slide it under the baby while gently lifting his or her legs and feet. Make sure to "massage" the nappy to remove any packing creases. Note: Back of the nappy can be identified by the two side fastening strips.
• Bring the front part of the nappy up between the baby's legs and onto the belly.
• Bring the fastening strips around and fasten snugly. The strips should sit symmetrically on the waistband at the front of the nappy.
• The nappy should appear straight and equally proportioned on the baby, sitting just under the belly button.
• The leg cuffs should wrap neatly around your baby's legs and bottom. Run your fingers along the inside edge of the nappy to activate the leak guard (pull out the leak cuffs).
• Perform a snug check -- you should be barely able to insert your finger between the nappy and your baby's body. Our nappies have flexible triple stretchable sides that adapt to the baby's shape and movement to help create a custom fit.

• Put the nappy pant on and pull up over baby's bottom.
• The leg cuffs should wrap neatly around your baby's legs and bottom. Run your fingers along the inside edge of the nappy to activate the leak guard (pull out the leak cuffs).
• To take off, tear the sides for quick and easy removal.
• Dispose the nappy pant by rolling it, place in a disposable nappy bag and put in the rubbish bin.

Choosing the right nappy size for your baby is essential for both comfort and leak protection. In this guide, we compare the size ranges of Cuddlies eco-friendly bamboo nappies with the Huggies brand, helping you find the perfect fit for your little one.

Quick guide for a perfect nappy size and fit:

• Our nappies come in a range of sizes to suit your baby, so make sure to check the nappy size chart in the product pages. 
  
• A nappy that fits well, should appear straight and equally proportioned on your baby.
  
• The leg cuffs should wrap neatly around your baby's legs and bottom. After putting on the nappy, run your fingers around these edges to make sure the leak barrier cuffs are pulled out. Cuffs being tucked inside are a common cause of leakage.
  
• Check the waist band is snug with the nappy placed just under the belly button.
  
• The tapes should be fastened symmetrically on the waistband on the front of the nappy. Cuddlies nappies have flexible triple stretchable sides which adapt to the baby's shape and movement to help you create a custom fit.

Cuddlies vs. Huggies: Nappy Sizes in Australia

When comparing Cuddlies with Huggies, the weight ranges are quite similar, though there might be slight variances in the weight limits for each size. 

Read our blog on Cuddlies Nappy Sizes in comparison to Huggies for more detail.

Yes, you can safely use Cuddlies bamboo wipes on a newborn baby's face, as they are specifically designed for sensitive skin and free from harsh chemicals.

Using Cuddlies bamboo wipes on your newborn’s face ensures a safe, gentle clean that keeps your baby comfortable and cared for.

Cuddlies is uniquely designed to use 100% bamboo top and back sheets.

The bamboo top sheet helps wick moisture away from baby's skin quickly. 

With an ability to absorb up to three times its weight in liquids, bamboo absorbs 40% more than even the finest organic cotton. Bamboo can often absorb up to 8oz of liquid at a very quick pace, allowing the moisture to be pulled away from the skin much faster.

The bamboo back sheet allows fresh air to circulate, keeping your baby's skin touch dry and super-comfy! 

Please refer to our quick guide in "Will the nappy fit?" for the perfect fit.

Our nappies decompose in regular landfill. It is important to follow the correct process to dispose the soiled nappy to allow the decomposition to start.

While 90% of our nappies are biodegradable, a small percentage, such as the side and frontal tapes, are not yet biodegradable. However, as innovation advances, we're committed to continually improving our products to make them even more sustainable in the future.

• After removing the soiled nappy, peel off the side and frontal tapes.
• Dispose the nappy in a biodegradable bin bag to ensure the rest of the nappy can break down efficiently. This way, you can minimise your environmental impact while still providing your baby with soft, eco-friendly care.

Yes!

When it comes to finding the best wipes, Cuddlies bamboo water wipes stand out for their exceptional quality and eco-friendliness. Made from natural bamboo fibers, these wipes are soft, hypoallergenic, and perfect for your baby's delicate skin. Here are some reasons why Cuddlies wipes are considered the best by parents:

1. Pure Ingredients: Cuddlies water wipes are infused with purified water and natural, plant-based extracts, ensuring they are free from harsh chemicals, fragrances, and synthetic additives.
2. Biodegradable: These wipes are 100% biodegradable, making them a sustainable choice for eco-conscious parents who want to minimise their environmental impact.
3. Gentle on Skin: Hypoallergenic, wipes are designed to be gentle on even the most sensitive skin, reducing the risk of irritation and rashes.
4. Versatile Use: Perfect for nappy changes, messy hands and faces, and on-the-go cleanups, these wipes provide a convenient and safe cleaning solution for your little one.
5. Wipes Bulk Buy and Save: available in convenient value packs and subscriptions!

For parents seeking the best baby wipes in Australia, Cuddlies bamboo water wipes offer a safe, effective, and eco-friendly solution that you can trust for your baby's care.

Yes! Cuddlies bamboo nappies and baby wipes are perfect for sensitive skin.

Our bamboo fabric is naturally hypoallergenic and has antibacterial and antifungal properties, making it gentle and safe for delicate skin.

Unlike conventional nappies and wipes, Cuddlies products contain no synthetic dyes or harsh chemicals that can irritate the skin.

Many common nappies use chlorine bleach, which leaves behind harmful dioxins—dangerous toxins linked to serious health issues. At Cuddlies, we use 0% chlorine bleach in our nappies! For the best results, change nappies frequently, keep your baby’s skin clean and dry, and apply nappy cream as needed. With Cuddlies' silky-soft, breathable bamboo nappies, your baby will stay healthy, happy, and comfortable.

We prioritise your baby’s safety, which is why our bamboo water wipes are made with the purest, safest ingredients. Infused with purified water and natural, plant-based extracts, our wipes are free from harsh chemicals, alcohol, fragrances, and synthetic additives. This makes them gentle on sensitive skin, ensuring your baby stays clean and protected without irritation. With Cuddlies water wipes, you can trust that every wipe is safe, soft, and completely non-toxic!

Cuddlies range is available online via our website at cuddlies.co

You can also shop for Cuddlies eco nappies at Woolworths Marketplace, ebay, Catch, MyDeal and at various stockists near you.

No. We designed our service to be extremely easy for parents to receive our products that fits their busy schedule.

You can either subscribe for a regular delivery of your choosing, or simply use the Shop Now option to buy now. Simple!

A nappy subscription is like having your very own nappy fairy! It’s a super convenient service that delivers high-quality nappies and /or wipes right to your doorstep, so you’ll never have to worry about running out in the middle of a nappy change emergency. With a nappy subscription, you can choose your nappy sizes, set how often you want them delivered, and easily make adjustments as your little one grows.

At Cuddlies, our nappy subscription is all about keeping it easy and eco-friendly. You’ll get our soft, hypoallergenic bamboo nappies and wipes that are gentle on your baby’s skin and kind to the planet. Plus, you’ll save some cash compared to buying them at the store! So why not let us handle the nappy supply while you focus on cuddles and giggles? Sign up for a nappy and wipes subscription today and enjoy the magic of hassle-free parenting!

Our bamboo nappies come in sizes from newborn (size 1) to walker (size 5), covering every stage of your little one’s development.

Unsure which size to choose? Our online size guide in the product page helps you select the best fit.

Need to swap sizes mid-subscription? No problem—switch sizes anytime to keep up with your baby’s growth.

Hate doing late night nappy runs and lugging home huge nappy boxes? Ever run out of nappies at 2am?!

We want to make your busy life a tad bit easier. Take the hassle out and skip the nappy aisle completely. 

You will know exactly how much your nappies and wipes will cost you with every delivery. Includes Free Shipping and you can cancel anytime.

Never run out and have to worry about nappy panic-buying!

Select our subscription bundle, choose the nappy size, select the delivery frequency between 2-5 weeks, proceed to checkout, add in your shipping and billing information and create an account. 

We will deliver your subscription bundle to your front door per your delivery schedule. Simple!

You are welcome to edit your subscription at any time.

Simply log in to your Cuddlies account and click the 'Manage Subscriptions' link.

Make any edits you require and press save. Once saved, this will automatically update any scheduled orders.

It’s easy to reset. You can do so by clicking the Forgot your password?

An email will be sent to your inbox with a link to choose a new password.

Please check your spam / junk folders if it doesn’t appear within 15 minutes.

You will need to create an account if you want to sign up to our subscription bundles.

We need to save your details to know when, where and what Cuddlies items we are sending out per your chosen delivery schedule. 

If you do not want to give us your details, it is possible to buy any of our products as one-off purchases, and you can check out as a guest.

We offer free shipping on all Australian orders.

Each order has a unique tracking number that will be emailed after your order ships.

If you no longer have access to that email, you can request your tracking information by emailing us via hello@cuddlies.co 

For non-subscription customers, some of the items in your order may be shipped in multiple packages.

If this is the case, you’ll receive emails containing separate tracking numbers.

If this happens, a "Sorry we missed you card will be left", and the products will be taken to the nearest Post Office. The card will advise which Post Office your products can be collected from. 

We're unable to redirect your order, and you will need to go to the Post Office to collect. They will need some identification. 

We’re certain that you’re going to love our products, but sometimes things just don’t work out the way you expect.

If, for whatever reason, you aren’t happy with your purchase, contact us at hello@cuddlies.co to organise a return within the first 30 days of your purchase. 

We may be able to provide you with a refund if your order has not been dispatched from our warehouse, and we’ve been able to successfully request a cancellation of your order.  

If your order has been processed, currently in transit or has been delivered, our standard returns policy applies.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it with all original  labels and tags attached. It must also be in the original packaging.

For more details please refer to our returns policy. Please reach out to our customer service team via hello@cuddlies.co  

You will receive an estimated delivery date based on the delivery location. We deliver within 2-3 days to most metro areas.

Orders are usually fulfilled within one business day (Mon-Fri), excluding Weekends or Holidays.

We use a number of trusted and reliable delivery partners in Australia who will take great care when delivering your products.

In the unlikely event there is a delay in your delivery due to unforeseen circumstances, or if you have trouble with your delivery, please drop us a note.

Getting your eco products to you is our top priority! 

IMPORTANT: Some of our deliver partners are experiencing the high traffic of orders adding pressure on the delivery network. Shipping to some states and regions might be impacted due to limits on cargo flights.

Right now we're unable to ship outside Australia.