Cuddlies delivery info
Free & Fast Shipping Australia-Wide!
At Cuddlies, we believe getting your eco-friendly baby essentials should be as hassle-free as possible! That’s why we offer FREE shipping Australia-wide—no minimum spend, no hidden fees, just pure convenience.
How Long Does Delivery Take?
📦 Metro Areas: Most orders arrive within 2-4 business days when placed before 10 AM (AEST).
🚜 Regional & Remote Areas: Deliveries may take a little longer, depending on your location—but we’ll do our best to get your order to you as quickly as possible.
Shipping Cut-Off Times
- Orders placed before 10 AM (AEST) on a business day are typically processed the same day.
- Orders placed after 10 AM, on weekends, or public holidays will be processed the next business day.
(Business days exclude Saturdays, Sundays, and public holidays.)
Peak Shopping Periods & Delays
We always aim for speedy delivery, but during busy periods (like holidays, sales, significant weather events or unexpected disruptions), there may be delays. We appreciate your patience and promise to keep things moving as fast as possible!
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email so you can keep an eye on your delivery. If you have any concerns, reach out to us—we're happy to help!
Need Help? We’ve Got You!
If your order hasn’t arrived within a reasonable timeframe or you have any questions, simply:
📧 Email us at hello@cuddlies.co
📱 Message us on Instagram or Facebook @cuddlies.co
We’re here to make sure your little one gets their eco-friendly goodies without a hitch! 💚